Diploma of Property (Agent Management) New

This qualification reflects the role of real estate principals who apply knowledge
of property agency and compliance requirements, ethical standards and
consumer preferences to establish and control real estate functions.

This qualification applies to residential or commercial practice in real estate
sales, real estate property management, strata management, business broking,
stock and station, or auctioneering.

Occupational titles may include:
• Real Estate Agency Principal
• Strata Management Principal
• Agency Manager
• Agency Director.

Staff who hold this qualification are responsible and accountable for the work of
others and are engaged with:
• understanding business systems, structures, property agency practices and
business entities
• understanding legal and ethical frameworks for property agency operations
• developing systems, procedures and protocols for managing property agency
functions
• establishing and controlling trust accounts and property agency business
finances
• coordinating ethics, risk and consumer protection systems to meet industry
legal and customer expectations and requirements
• developing and maintaining knowledge of industry trends
• developing and maintaining relationships with lessors, tenants, vendors and
buyers, buyers’ agents
• establishing and implementing strategic business plans and operational
plans
• establishing and implementing agency and individual branding
• leading and managing people, including recruitment, induction, coaching and
mentoring for teams and individuals
• managing work health and safety (WHS) risk to ensure a safe working
environment in the real estate industry.